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Store Policy

Customer Care

We strive to provide our customers with exceptional service and products that exceed their expectations. Our goal is to create functional and beautiful pieces that will be cherished for generations to come.  If we are in anyway missing the mark we will work with you to make sure it is made right.  Inquiries for specifications, technical information, and order tracing should be addressed to our Customer Service Department at (317) 210-3216, or e-mail us at Online orders can also be traced by logging in to our website using your username (email address) & password. 

Payment Methods

- Credit / Debit Cards

- Offline Payments

Privacy & Safety

Performance Custom Woodworking collects information about your interaction and engagement on our site.  The data we collect includes, but is not limited to login; e-mail address; password; computer and connection information and purchase history.  When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

Our company is hosted on the platform. provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through’s data storage, databases and the general applications. They store your data on secure servers behind a firewall.  


All direct payment gateways offered by and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

We will keep your information private and we will never sell any of your information to anyone for any reason.  

Payment Methods
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